PROCESSING TIME
TULLEIP skirts are ready to order, but if a skirt is not in stock you can email us and we will have one available as soon as possible. Our skirts are all handmade and hand-sewn in the USA and have a standard lead time of 7 to 14 business days before your order is ready to be shipped. If we are unable to fulfill your order within this timeline, you will be emailed with an expected processing date. Orders will be processed in the order in which they are received. For rush orders, please email us at emasbridal@gmail.com.
TULLEIP Dresses are custom made when ordered. Our dresses are all handmade and hand-sewn in the USA and have a standard lead time of 15 to 20 business days before your order is ready to be shipped. If we are unable to fulfill your order within this timeline, you will be emailed with an expected processing date. Orders will be processed in the order in which they are received. For rush orders, please email us at emasbridal@gmail.com.
Brides By E are custom made when ordered, The wedding gowns are all handmade and hand-sewn in the USA and have a standard lead time of 3 to 6 weeks before your order is ready to be shipped. If we are unable to fulfill your order within this timeline, you will be emailed with an expected processing date. Orders will be processed in the order in which they are received. For rush orders, please email us at emasbridal@gmail.com.
RETURNS
All sales are final, there are no refunds or exchanges. We will issue an exchange only for damaged items due to shipping, if returned by mail within 48 hours of receiving your order. You must also repond to us in an email stating where the damage is and an attached photo of the damaged item by the time period mentioned above. Please make note that if and when we exchange the damaged item, we will send you the same color and size in which was requested on your original order. Shipping and handling charges for the exchange are the responsibility of the customer. If your item arrives damaged, please email us within 48 hours of receiving your skirt to report the damage for replacement.
CUSTOM ORDERS
If you have a design of your own or a fit that you would prefer please contact us at emasbridal@gmail.com for a custom order.
CANCELLATIONS
For a full refund all orders must be canceled within 24 hours. If your cancellation exceeds the 24 hour cancellation time you will be charged $15 re-stocking fee. All special orders can NOT be cancelled at any time.